System Administrator/DevOps – CHS

bully! entertainment is an international, award-winning creative agency specializing in developing world-class emerging tech experiences and branded story-driven content.

We’re looking for an experienced System Administrator/DevOps, specialized in tracking and managing multiple hardware and software deployments of all realtime immersive experiences and products we’re creating for fortune 50 brands around the world – from entertainment and tech giants to household consumer product and pharma brands.

You’ll work with cross-discipline teams of artists, designers, modelers, and animators – as well as creative project and account managers – in a fast-moving creative studio system that is a part marketing agency and part game dev studio. And because our clients come to us for out-of-the-box creative solutions, there are always new challenges often involving cutting edge technologies.

The ideal candidate lives and breathes game functionality and is able to translate design ideas, concepts, and requirements into a functional and engaging interactive experience while maintaining a disciplined approach to development and adhering to best-practice software design patterns. You have exceptional SysAdmin and DevOps skills, a keen eye for detail, and the analytical skills to identify potential issues.

You are a ‘people person’ with excellent communication skills, a proactive attitude and a strong team ethic to help build and maintain a positive environment for sustainable growth.

Responsibilities:

Post-Incident Reviews Capturing Pre Incidents and record post incidents if any.
Preparation and Problem Solving.
Hands on PM driver for DevOPS collaboration with vendors and clients onsite
IT Support when needed, mostly when physical access is needed.
Assisting the newcomers with accessing the internal software tools.
Venue IT support, installation, debug, realtime (when physical presence is necessary).
Internal communication.
User permission and administration.
SSO and Password management & security.
System usage policies and procedures.
Software Installation, Updates and Upkeep.
Maintaining Documentation and Updating Runbooks.
Track and manage multiple hardware and software deployments.
Determine specs and work directly with clients and event teams.
Develop and maintain – documentation and installation guides.
Work with production and Dev Teams, PM and QA to set up and verify test setups proactively ensure successful deployments.
Company’s website maintenance.
Build an internal wiki with technical documentation, manuals and IT policies.
General IT support which does not require physical access.
Personal IT consulting for bully! employees (purchasing/selling/repairing/etc.)
Maintain/check security policies and Documentation.
Internal data management (data migration, retention, backup).

Minimum Qualifications:

Associate or Bachelor’s degree in Computer Science, Information Technology, System Administration, or a closely related field, or equivalent experience required.
2+ years of database, network administration, or system administration experience.
Experience with scripting and automation tools.
A proven track record of developing and implementing IT strategy and plans.
Strong knowledge of implementing and effectively developing helpdesk and IT operations best practices, including expert knowledge of security, storage, data protection, and disaster recovery protocols.

Preferred Skills:

Strong knowledge of systems and networking software, hardware, and networking protocols.
English proficiency.

About bully! entertainment

At bully! entertainment, we create story-driven content and immersive brand experiences that blur the boundaries between the digital and physical worlds. In short—We Make Fun!

Our clients include Fortune 500 companies, entertainment media giants, and household names like Microsoft, Disney, and NASA.

As an Equal Opportunity Employer, bully! entertainment fosters a work environment that is inclusive as well as diverse, where individual differences are valued and accommodated in ways that tap into each person’s talents and strengths. We know that diversity and inclusion have a positive impact on our products and services and on each other.

Interested in joining the bully! team?

Please apply here or send your Resume/CV and cover letter to [email protected].

We look forward to hearing from you!

COVID-19 Considerations:

bully! entertainment employees are currently working in a hybrid mode, and we are still conducting remote interviews & hiring during this time.

Education: